BOTS ARE PROGRAMMED. HUMANS ARE HUMAN. OR VICE VERSA? AS TECHNOLOGY WEAVES ITS WAY THROUGH EVERY ASPECT OF OUR LIFE, WE ARE LOOKING FOR MACHINES THAT ARE AS HUMAN AS US.
Technology used to be all about efficiency. Lifeless, voiceless, characterless, but getting the job done —that’s all that mattered. But as it evolved faster than anyone imagined, touching every aspect of daily life, we began to look for more from our silicon companions. An answer on a screen wasn’t enough. We wanted to hear it. As for questions, must we always spell them out? While some may worry, our innate need for friendship, understanding and human connection isn't diminishing. We are just finding it in the increasingly intuitive, responsive and human bot.
For many, the person we turn to when we need something or someone is not really a person anymore. The bot today is a familiar voice on the other side, helping us on the go. Invisible yet always around. In fact, the less visible our constant companions are becoming, the more present they are. Your bot is that voice within, which chimes in when you are thinking hot chocolate fudge in the
middle of a diet. Or the one which gently nudges you to do things you have been putting off — calling home, or catching up on all the books you bought but never had the time to read. In a way, it can be that non-judgemental friend who knows just how much to say, but accepts your every decision.
While the how of cognitive to intuitive technology is complex, the why seems obvious enough. We want more technology and we want it to be as human as us. Post millennials have grown up talking to their devices. A digitally-empowered and socially-challenged generation is looking at personalised bots for more than just reliability and efficiency. There is a need to connect emotionally, to feel understood. And, as technology catches up with our changing expectations of it, these highly humanised bots will add a new dimension to human-machine in teraction.
At the intersection of the real world and the virtual, the line that separates the two begins to blur. The companionship between bot and human, and the inherent contrast within has shaped a new kind of design thinking — one that is perfectly functional yet alive with a human spontaneity. Pale Sisal allows for the smooth transition between Olive Path, a colour symbolic of life and Bur gundy Plus which
exudes empathy. Inspired by wearable technology, the material palette contrasts metal and felt for an interesting interplay of matte and gloss, warm and cool. Patterns explore the innate geometry of nature like honeycomb and textures like latex add a new layer of experience. A fine balance of cognition and intuition.