.contact-complaint-bot {
  display: flex;
  flex-direction: column;
  gap: 24px;
  width: 100%;
  box-sizing: border-box;
  background: #f5f5f5;

  /* Internal breathing room for the coloured panel (not outer page spacing,
     which the section handles). */
  padding: 32px 24px;
  color: #222;
}

.contact-complaint-bot .contact-complaint-bot-panel h3 {
  margin: 0 0 18px;
  font-size: 20px;
  font-weight: 700;
  line-height: 22px;
  color: #222;
}

.contact-complaint-bot .contact-complaint-bot-panel p {
  margin: 0 0 16px;
  font-size: 14px;
  font-weight: 500;
  line-height: 22px;
  letter-spacing: 0.5px;
  color: #333;
}

.contact-complaint-bot .contact-complaint-bot-panel b {
  font-weight: 700;
}

/* Complaint panel CTA button */
.contact-complaint-bot .contact-complaint-bot-cta {
  display: block;
  box-sizing: border-box;
  width: 100%;
  margin: 8px 0 16px;
  padding: 16px 20px;
  background: #431a80;
  border: 1px solid #431a80;
  border-radius: 2px;
  color: #fff;
  font-size: 13px;
  font-weight: 600;
  line-height: 16px;
  letter-spacing: 0.86px;
  text-transform: uppercase;
  text-align: center;
  text-decoration: none;
  cursor: pointer;
  transition: background 0.2s ease;
}

.contact-complaint-bot .contact-complaint-bot-cta:hover {
  /* background: #37105c; */
  border-color: #37105c;
  color: #fff;
  background: #5e25b2;
  box-shadow: 0 10px 16px 0 rgb(0 0 0 / 20%), 0 6px 20px 0 rgb(0 0 0 / 19%);
}

/* Paints panel email link */
.contact-complaint-bot .contact-complaint-bot-email {
  font-size: 14px;
  font-weight: 700;
  line-height: 22px;
  text-decoration: none;
  color: #222;
}

.contact-complaint-bot .contact-complaint-bot-email b {
  font-weight: 700;
}

.contact-complaint-bot .contact-complaint-bot-email:hover b {
  color: #4a1a7a;
}

/* OR divider — horizontal on mobile */
.contact-complaint-bot .contact-complaint-bot-divider {
  display: flex;
  align-items: center;
  gap: 16px;
  font-size: 13px;
  font-weight: 500;
  color: #222;
}

.contact-complaint-bot .contact-complaint-bot-divider::before,
.contact-complaint-bot .contact-complaint-bot-divider::after {
  content: '';
  flex: 1;
  height: 1px;
  background: #ccc;
}

/* Desktop: two panels side-by-side, short vertical divider */
@media (width >= 900px) {
  .contact-complaint-bot {
    flex-direction: row;
    align-items: center;
    gap: 0;

    /* margin: 0 4%; */
    width: auto;
    padding: 52px 40px;
    background-color: #f8f8f8;
  }

  .contact-complaint-bot .contact-complaint-bot-panel {
    flex: 0 1 auto;
  }

  .contact-complaint-bot .contact-complaint-bot-row {
    display: flex;
    align-items: flex-start;
    gap: 48px;
    margin-bottom: 32px;
  }

  .contact-complaint-bot .contact-complaint-bot-row p {
    margin: 0;
    font-size: 14px;
    line-height: 22px;
  }

  .contact-complaint-bot .contact-complaint-bot-cta {
    display: inline-block;
    width: auto;
    min-width: 200px;
    margin: 0;
  }

  .contact-complaint-bot .contact-complaint-bot-divider {
    flex: 1 1 auto;
    flex-direction: column;
    align-self: center;
    gap: 12px;
    color: #333;
  }

  .contact-complaint-bot .contact-complaint-bot-divider::before,
  .contact-complaint-bot .contact-complaint-bot-divider::after {
    flex: 0 0 50px;
    width: 1px;
    height: 50px;
  }
}

@media (width >= 1400px) {
  .contact-complaint-bot {
    flex-direction: row;
    align-items: center;
    gap: 0;

    /* margin: 0 4%; */
    width: auto;
    padding: 52px 145px;
    background-color: #f8f8f8;
  }

  .contact-complaint-bot-container.desktop-side-padding-4 {
    padding-left: 0%;
    padding-right: 0%;
  }
}


@media (width >= 320px) and (width <= 991px) {
  .contact-complaint-bot {
    padding-right: 4%;
    padding-left: 4%;
    margin-top: 0;
  }

  .contact-complaint-bot .contact-complaint-bot-cta {
    padding: 9px 20px !important;
    font-size: 12px;
  }

  .contact-complaint-bot .contact-complaint-bot-divider {
    font-size: 12px;
  }
}