Can the products be applied during rainy season?

  • Well, every product has its own drying time. And its quite risky to paint during the rainy season. If in case, you go ahead with the painting and it rains heavily, not allowing enough time for the paint to dry , you might have to face problems. Hence, we recommend you to observe the weather condition and then go ahead with painting.

How long should one wait before painting in case of a new construction?

  • You need to allow a curing period of 45 days for exteriors, and 3-6 months for interiors.

What does curing period mean? why should one follow this process?

  • Curing period means the walls should be left bare. This is because the paint should not react with the chemical present in the cement.

Can ink or other stains be washed off?

  • Most wall paints made by Asian Paints are washable, compared to other brands. Common stains, like pencil marks, can be easily cleaned. But, it is difficult to clean tough stains. You may try using a mild detergent to clean the stains.

How do the stains on the floor be removed after the painting is over?

  • Any paint stains should be wiped off immediately. Use a mop and clean up each room after the painting is over. Enamel paint stains require thinner for cleaning. You can also use turpentine to scrub them off the floor.

Do any asian paints paint offer protection against termites?

  • Yes. If entire furniture is coated with Wood Finish, it is difficult for the termites to attack the surface.

What paints can be used on the surface where there is already attack of termites?

  • If the termites have already infected the furniture, you will have to treat the furniture for termites, with the solutions easily available in the market, e.g. Termiguard. No Wood Finish is Termite proof.

What is the expiry date of the paints?

  • If you haven't opened the lid of the product, it will last for next 3 years from the date of manufacture of the Paint. If you have opened the lid of product, we recommend you use the product within the next 24 hours.

What is acrylic?

  • Acrylic basically means water based products, which have High Density Particles that result in an excellent finish on your walls.

What are emulsions?

  • Emulsions are acrylic based paints, which are water based. These are available for Interior Wall surfaces as well as Exterior Wall surfaces.

What is the difference between emulsions and distempers?

  • Both Emulsions & Distempers have a few similarities as both are durable, and offer a wide range of shades to choose from. But some clear differences are that Emulsion paints give a silky and smooth finish to your walls, are more durable and long lasting, in addition to offering a wider range of shades to choose from. 

Are emulsion paints costlier than distemper paints?

  • We offer you a choice in Emulsions itself. Royale, which is a premium brand, is more costlier than distempers. Tractor Emulsions are comparable, price wise to any Distemper.

What is the difference between regular and premium emulsions?

  • All emulsion paints give a smooth finish and soft feel to the wall. They come in lovely shades and are long lasting. Royale is the most premium emulsion. It looks better on your walls whist imparting a mild shine to the walls, that gives your room a silky and classy look. With the right lighting, your walls will appear to glow.

What is the difference between solvent-based and water-based paints?

  • Water-based paints are diluted with water, while solvent-based paints are diluted with solvents like Mineral Turpentine Oil (MTO). Emulsions are water-based paints while enamels, lustre and matt finishes are solvent-based paints. Emulsions look better on walls and are ideal for drawing rooms. Solvent-based paints are ideally suited for kitchens and bathrooms since they are water-resistant. Enamels are used on wood and Metals.

What are primers and putty?

  • Primers and putties are applied on the paintable surface before the final paint is applied. Before you apply putty or primer you have to sand the wall with sandpaper. Putty is a kind of paste prepared for applying on walls to fill in any minor dents or to level the surface. Since putty is absorbent, a coat of paint applied directly over it would lead to the paint being absorbed unevenly, leading to patches. A primer layer on top of the putty is a must. It takes away the unevenness caused by putty and the final paint comes out perfect. Thus, you get both protection and good finish.

What is the role of primer paint?

  • Primer paint is a preliminary layer of coating that is applied on the materials prior to the paint. It ensures that the paint adhesion to the surface is proper, enhances the durability of paint, and imparts extra safety to the surface being painted. Primer also seals pores in permeable materials, and averts bleeding from knots. If suitably applied, primers will enhance the life of the paint, and also improve its appearance.

What is the pre-painting procedure for interiors?

  • The pre-painting procedure for Interiors includes the following steps: 1) Check surface for dampness or water seepage. 2) Rectify the water seepage problem at the source. This could mean repairing leaking plumbing or cracks in the exterior walls. 3) Any loose plaster should be removed from the wall. Check for loose plaster by tapping on the walls. Any hollow sound means the plaster is loose. 4) Masonry work to be undertaken to fill up all cracks and repair broken plaster.

What should be taken care of while painting?

  • While Painting you need to keep in mind some Tips: 1) To save on costs, buy paint in the largest pack possible. 2) Stir and strain the paint thoroughly before application. 3) Rectify existing surface problems like cracks/seepage, etc before the actual painting process. 4) Ensure that the paint is bought from an authorized dealer. 5) Ensure that the shop has an additional quantity of paint in case you need it later (of course, at our dealers especially Colour World, you will not find this problem.) 6) If you are using thinners, primers and undercoats, ensure that they are of good quality. 7) Always clean spilt/splashed paint with a recommended thinner while it is still wet.

What precautions should be taken while painting?

  • While painting, one must take a few precautions, such as: 1) Do not use cotton rags for cleaning, use soft synthetic or muslin cloth.  Otherwise, threads will stick to the surface leading to a patchy, uneven finish. 2) Do not apply the next coat without the first one drying, otherwise you will have a wrinkly, patchy finish as well as loss of gloss. 3) Do not sandpaper very hard, otherwise there will be scratches, roughness and poor gloss. 4) Do not apply very thick coats, otherwise there will be a thick rough finish, resulting in slow drying. 5) Avoid mixing paints yourself. Buy readymade paints as far as possible, otherwise there will be patchy and inconsistent columns in the finish.

Can one use kerosene for thinning of paint?

  • We do not recommend you use kerosene for thinning of paint, otherwise there will be delayed drying and reduction in gloss.

What happens if thick layer of putty is applied?

  • If a thick layer of putty is applied there is a possibility of cracks developing after a period of time.

Can one mix paints by themselves?

  • Avoid mixing paints yourself.  Buy readymade paints as far as possible, otherwise there will be patchy and inconsistent columns in the finish.

Can paint be applied directly on putty?

  • We recommend you do not apply finished paint directly over putty, otherwise you will get a uneven finish. Always apply a coat of primer over putty and then the final coat.

Are asian paints products lead free?

  • Yes, all our products have no added lead.

Is there a discount on asian paints products?

  • We do not retail our products directly. You will have to purchase the paints from our authorized dealer, and for any discounts, it’s the dealers discretion. Please note the pricing is done in such a way that the larger quantity you buy, the lesser you pay in proportion. 

How different are paints from lime wash?

  • Lime wash is a very low substitute for paint. It has a poor finish, is neither washable nor durable. Also there is no choice of colour. Lime wash rubs off on hands, clothes etc from the walls easily.

Does asian paints make only wall paints?

  • Apart from wall paints, we offer paints for wood, metals and paints for automobiles. There is a huge variety of colours to choose from.

Can it be directly applied without royale undercoat?

  • It can be used over Royale Play also but it should definitely be avoided over Royale Aspira. Since Aspira is hydrophobic and adhesion will be an issue.

What are cement paints?

  • Cement paint consisting of white cement, extenders, with few additives, colourants to make it either white or coloured cement. It is used as coating normally for exterior side of building and is cheapest option.

What are the advantages and disadvantages of cement paints?

  • There are many advantages to cement paints: 1) Economy paint for exterior surfaces. 2) It has slight waterproofing property due to cement content. 3) It also lasts upto 1 year. There are certains disadvantages as well, namely: 1) You will have to wet the surface with water and cure (sprinkle water) atleast twice a day after painting for 2 days. This needs water in ample quantity. 2) It is to be used within 2 hours as cement solidifies after this and becomes useless. 3) Very limited range of shades due to alkaline nature of the surface unlike hundreds of shades in exterior emuslion paints. 4) Life is less than compared to exterior emuslion paints. Sometimes problem of lime blooming (patchiness, white streaks)is associated with cement paint.

Does asian paints make a cement paint?

  • Cement paint, though used extensively for exteriors, does not last very long. We do have a brand of cement paint.  However, it is best to use a good exterior paint finish like Apex Ultima, Apex Weather Proof Exterior Emulsion or a more economical paint like Ace Exterior Emulsion.

Are all paints washable?

  • Royale, Apcolite Emulsion, Tractor Distemper, Apcolite Lustre, Apcolite Matt and all the enamel paints from Asian Paints are completely washable. They give a good finish to walls and can very easily clean any dirt or stains.

Do paints need to be mixed to get a good colour?

  • It is not a good idea to mix paints to get a particular shade. You will not get exactly the same shade from wall to wall, and the finish will be patchy and irregular.  So, it is always better to use available shades. They are standard across all packs and never vary. Asian Paints offers you a wide range of shades to choose from.

How can the walls be maintained in a good condition? how should one keep the painted walls clean?

  • You can dust your walls from time to time. Remove stains with a sponge and mild soap while it is still wet. Take care not to press too hard while cleaning.

What precautions should be taken before painting furniture?

  • Prepare a smooth surface by sanding the surface with emery paper. Then, clean the surface to make it free of wood particles and dust. Apply Apcolite Wood Filler using a muslin cloth. Allow the filler coat to dry for 1 to 2 hours.

How quickly does the paint dry?

  • Duration of painting depends on the number of rooms you plan to paint and how many painters are working. Paint drying time for Emulsion is 4 hours minimum, though 6 to 8 hours is preferred. Distemper takes 6 to 8 hours, while Enamel, Primer, Lustre and Matt Finish requires 8 to 10 hours. Touchwood takes 6 to 8 hours.

How can walls be protected from insects?

  • Paints do not attract insects. Kitchens can have insects due to the presence of food. Since most paints are washable, it is easy to keep the walls clean. However it is advisable to opt for regular pest control in your house.

Should a newly painted house be vacated for some time?

  • Your house will smell a little but it is not necessary to vacate it. Keep the windows open and the smell will disappear faster.

How many coats of paint should be applied?

  • Depending on the condition of the walls and the colour of previous paint, 2 to 3 coats should be applied.

How many years does the paint last for?

  • Good paints applied with the correct number of coats generally last for 5 to 6 years.

How long does a painting project take?

  • The duration of painting depends on the number of rooms you plan to paint, and how many painters are working. The Interior walls take approximately 10 to 15 days, and the Exteriors usually takes approximately 15 days.

Is there any paint which provides a cooling effect?

  • We are sorry to inform you that we do not have paints which provide a cooling effect.

What is the curing period for newly constructed exterior surface?

  • The curing period for a newly constructed exterior surface is 30 days from the day of plastering done (depending on exposure and weather conditions).

What is the curing period for newly constructed interior surface?

  • The curing period for a newly constructed exterior surface is 3 to 6 months from the day of plastering done (depending on exposure and weather conditions).

What is the curing period for re-plastered wall surface?

  • The curing period for re-plastered wall surface is 7-14 days (for plaster thickness upto 7-10 milimetre).

How does one check whether curing is done properly or not?

  • Use PH paper (Range 8-14). PH of the plastered wall should be less than 12.

Do you have any specific paint that act as a heat shield to be applied on terrace of house?

  • No, we don't manufacture any such product.

A research scholar wants to know the paint composition. can the same be shared? they can provide valuable information such as heat release rate, mass loss rate, flame temperatures etc.

  • Paint composition for any product is confidential thing. We regret to inform you that the same cannot be shared with anyone. However, basic paint ingredients can be found on google.

I want to paint a wall white. however, the colour should be such that if i write on it with marker pens, i should be immediately able to erase the same with cloth (similar to a board). do you have any such paint?

  • We're sorry, but we don't manufacture any such product.

I want to paint a wall white. however, the colour should be such that i should be able to stick a post it note/paper and upon removal the paint should not come out. do you have any such paint?

  • We're sorry, but we don't manufacture any such product.

Is there any specific exterior paint for painting a brick wall to be used as screen for a projector?

  • We don't manufacture any paint that can be used as Projector Screen. However, one can use Exterior Paints like Apex (White), Apex Ultima (White) after smoothening the exterior surface with exterior putty (Asian Wall Putty) to be used as a Projector Screen.

Is the painting procedure that is mentioned on the website applicable for newly constructed house already applied with white cement?

  • For newly constructed wall - Alkalinity level of wall needs to be checked with PH paper before painting. The PH level should be less than 12. If the PH level is high, then further curing is required. Follow the recommended painting process as mentioned on the website.

What is the lead content in the following paints: 1) apcolite premium emulsion 2) apcolite advanced emulsion 3) royale play 4) apex ultima 5) apex emulsion

  • All the paints mentioned are water-based paints, and contain no lead. Also, all other paints from Asian Paints are lead-free (contains no added lead).

Are there any paints/coatings/lacquers for wpc/pvc furnitures? 1) wpc - wood plastic composite 2) pvc - poly vinyl chloride

  • Currently, we do not have any product to go on WPC or PVC. The existing Wood Finishes product will not adhere to the WPC/PVC surface as they are too smooth.

Can asian paints products be purchased online via website and will they be delivered at home?

  • There is no option of online payment currently. Also, we do not deliver paints directly as of now. It is retailed via our dealer network only.

What is the difference between royale lustre and royale luxury emulsion / apcolite emulsion?

  • The primary difference between Royale Lustre and Royale Luxury Emulsion/Apcolite Emulsion is that Royale Lustre helps in the development of Daana Pattern. This is basically due to the difference in viscosity of the product compared to other emulsions and Lustre finish always has a slightly higher sheen level than any other emulsion. Lustre finish can also be used as a flat finish without Daana Pattern, where it will look and perform like Royale Emulsion but with slightly higher sheen. Royale Lustre would primarily be used for bringing out the Daana Pattern on the walls which is not possible with a regular Emulsion. Also the surface preparation for Royale Lustre for Daana Pattern is different where Primer + Putty + Asthar (1 part enamel and 1 part solvent primer) is used for base preperation and then the top coat of Royale Lustre is applied without dilution with a long nap roller to bring out the Daana Pattern. In case you would want to compare different emulsions, please use the comparison application on our website: www.asianpaints.com.

Which is better - asian paints oil based primer or water based primer? an opinion is that if one uses oil primer, the paint durability is not as much as water based primer.

  • Oil Primer is nothing but Decoprime Wall Primer -Solvent Thinnable. It will not reduce any durability of the Topcoat. It has good compatibility with all Asian Paints Interior Products.

1. What is the difference between - kerosene oil, tarpin oil, white/mineral spirit & mineral turpentine. 2. Uses of above in painting application?

  • Kerosene is composed of saturated aliphatic hydrocarbon. It has low or no aromatic components. Its boiling range is around 150 - 300 degree Celsius. Mineral Turpentine Oil has up to 40% aromatic constituents, which gives Mineral Turpentine Oil good solvent power and the distillation range is 150 to 240 degree Celsius. White spirit is a petroleum-derived clear, transparent liquid. Its boiling point is 65 degree Celsius. All the above solvents are used to cut the viscosity of the solvent based paints. But the solvents are recommended based on the product and thinner compatibility. If the wrong thinner is used, it may lead to issue of poor hardness, less gloss and less durability.

What is the substitute of mineral turpentine (as you recommended for touchwood as a thinner) because mineral turpentine is not available with paint dealers?

  • Kerosene/White Spirit are not suitable as a olvent due to incompatible chemical properties of Touchwood. It may lead to lesser durability, poor gloss and slow drying. MTO or Mineral Turpentine Oil is commonly available in Paint Dealer shops/ Hardware shops. It is often locally called as "Tarpin Oil". Please check with the Dealer if the solvent that he calls "Tarpin Oil" is used as solvent for Enamel Paints. If yes, then it can also be used for Touchwood.

What is the difference between say pu palette interior and melamyne - any advantage/disadvantage of using one over the other?

  • PU Palette interior is a luxury product and part of our colour range of PU. A total of 143 shades are available within this range. Out of these 113 are solid shades and 30 are metallic shades. Since the requirement is of an opaque shade, PU Palette interior would be the right choice. PU Palette offers significant advantages over Melamyne in terms of its structural properties. It's stain, heat, scratch and solvent resistance is higher and so is its durability. Also the gloss level of PU Palette is higher as compared to Melamyne.

How do I remove apex ultima stains from clothes?

  • There is no specific chemical available to remove Ultima stains from Cloth. You may try regular detergent (soaked for overnight) and then try and remove by wirebrush.

How can I remove accumulated dust from royale luxury painted interior walls? can water be used for the same?

  • One can remove dust on wall by using household sponge and mild soap solution (i.e. liquid soap-5% in water). Wiping needs to be done for entire wall (not in patches). You can also clean the surface with a plain cloth or sponge or use a Vacuum cleaner if required.

How accurate is the paint budget calculation on the asian paint website. how much can one rely upon this budget calculation?

  • The budget provided by Paint Budget Calculator is just an estimation of costs and there would be variations in the +/-20% range depending on city, location etc

How can I remove paint stains from granite?

  • There is no permanant solution to it. One can try NC thinner available in the market or stain remover from any branded company for removing the same. But chances of granite losing gloss cannot be eliminated. Hence, one needs to be careful while removing.

The builder of my house has done the pop (plaster of paris) and he has applied distemper on the walls. now if i have to re-paint my house then is it required to use pop (plaster of paris) again?

  • In case the condition of the old paint is good i.e. no signs of chalking (dusting), flaking etc then do sanding with a 80/120 no. sand paper and follow the recommeded painting procedure. No need to reapply POP (Plaster of Paris).

I am creating home products for which i need to use enamel paints. however the lead content in enamel based paints has been a concern for me and how do i market them from a health and safety perspective. please do advice on your advice on lead content in your paints.

  • None of our products including enamels contain any ‘added lead’. There might be some lead particles either in the raw material used or created during formation of enamel and thus it will not be completely lead free. However there is no added lead in our enamel paints. There is no measure of how much lead is present in enamels.

Please give me advise on the cleaning instructions for asian royal paint and apex ultima.

  • Cleaning Instructions: 1) For Royale – Take a mild soap solution (5% in water) or Liquid soap/detergent powder and wipe the walls using a household sponge. Wipe the entire wall to avoid any patches. 2) For Ultima – Clean the exterior wall using only water. Do not use jet pressure while cleaning or you might damage the paint.

I have a newly constructed flat. is it appropriate to paint the interiors of flat during the monsoons?

  • Since the construction is new, it is necessary to check the alkalinity of the plastered surface. The same can be checked using ph paper (available in the market). If the alkalinity is high i.e. more than 12 then do not paint, wait for some time. If alkalinity is between 8-11, then painting can begin using the recommended painting system (check on Asian Paints website). Ensure there is no leakage/seepage, cracks on the walls or will affect the paint during or after monsoon.

We need your advice on right grade of paint to coat industrial wooden pallets. our need is as follows: wish to treat pallets to avoid termites and fungus. later on, we wish to paint the pallets to mask chemicals on the pallets and improve durability. please advise if you have any such paint.

  • We have not tested our products for anti termite applications. We can recommend the use of Touch Wood Exterior and PU Exterior for masking chemicals. We can apply these products on chemically treated pallets but have not tested the migration of these applied chemicals (present in treated pallets). This will improve the durability of pallet, but will not take care of wear and tear during fork lifting and operational movement of pallets.

Do you have any paint for the outdoor concrete fish pond outside my farmhouse?

  • We don’t have any paint that suits your requirement.

We are painting our building using apex ultima. what are the risks of doing the work in rainy season?

  • Ideally, exterior painting is not recommended while it’s raining. As each coat of exterior paint requires 3-4 hours as drying time and 24 hours for the paint film to get completely cureed. Therefore, it is not recommended to paint while its raining. In the case of after applying coat of paint, it rains within 4 hours then there are chances that paint film may wash away.

What is the difference between emulsion and enamel?

  • Emulsion paint is water based with some additives to make it more durable, but can usually be scrubbed off with water and detergent. Enamel paint is solvent based, and permanent. It can only be removed with a solvent. Use emulsion to cover large surfaces cheaply and where you may want to change the colour - use enamel paint (which is much more expensive).

What are the main reasons for failure of paint after application on surface?

  • The main reasons of paint failure after application on surface are the applicator and improper treatment of surface.

Apex duracast swirltex is available in 25 kg pack. however, i wish to know how much does 1 lt of swirltex weigh?

  • 1 litre of Apex Duracast SwirlTex corresponds to 2.015 Kilograms.

What is the relationship between dry film thickness (dft) and wet film thickness (wft)?

  • The relationship between dry and wet film thickness depends on the volume of solids in the coating. Solids by volume is normally given as a percentage of the total volume of tha paint. DFT = WFT X solids by volume e.g. If Wet Film Thickness is 100 microns and solids by volume is 75% (0.75), Dry Film Thickness comes to be 75 microns.

On what factors does wet film thickness depend?

  • The applied wet film thickness depends on many variables such as the type of coating, application method (air pray, brush, roller, airless spray, electrostatic, tribo gun, etc.), equipment quality, operator, substrate material, the size and shape of the part etc. Incorrect coating thickness could lead to technical problems or excessive costs.

What problems can a very low dry film thickness lead to?

  • Extremely low dry film thickness can lead to: 1) Insufficient corrosion protection 2) Hiding power problems 3) Erosion - removal of paint film from selected areas 4) Grinning - underlying surface is visible 5) Rust Spotting 6) Undercutting - visual corrosion beneath the film

What problems can very high dry film thickness lead to?

  • Extremely high film thickness causes problems like: 1) Extra material costs 2) Sagging (Sags), Runs - downward movement of paint soon after application 3) Alligatoring - very large cracking 4) Cracking 5) Mud Cracking - paint appears as dried-out mud flat with network of random cracks 6) Tackiness - stickiness in film

What is the role of primer in paint?

  • Primer paint is the preliminary layer of coating that is applied on the materials prior to painting. It ensures that the paint adhesion to the surface is proper, enhances the durability of paint, and imparts extra safety to the surface being painted. Primer also seals pores in permeable materials, and averts bleeding from knots. If suitably applied, primers will enhance the life of the paint, and also improve the appearance.

What is the difference between exterior pu and interior pu?

  • Exterior PU has UV Guards which help against UV rays, also, wood in exterior tends to expand and contract more as compared to Interiors – Hence Exterior PU is flexible enough to not crack. Interiors on the other hand requires to be stronger in other properties like: 1) Scratch Resistance 2) Stain Resistance 3) Heat resistance, etc These properties and stronger in case of Interior PU.

Why are darker shades are more expensive?

  • Dark shades are more expensive due to the pigment's (mostly organicin) which are added to colour the base and get the required shade. Darker shades mean more quantity of pigments.

I want to sample some shades of royale, but i don’t want to do this in any of my rooms. how can i do the same?

  • Royale being the world-class luxury paint with Perfect Finish™ needs to be applied on a completely smooth and dry surface. We request you to keep such a patch identified and these patches will be in nice shapes, so they will only add some drama to your room.

What is the stability of thinned paint?

  • It should be used within 24 hrs.

Tell me about special effect paint from asian paints.

  • Royale Play is Special Effects Paint from our collection. It is a two-tone, soft textured paint that will add dimension to your walls with its range of special effect finishes; Spatula, Brushing, Combing, Sponging, Color wash, Ragging, Dapple, Weaving, Crinkle and Canvas. Royale Play is a water based special effects finish, which is washable, water repellant, stain resistant and very easy to clean. Further, dust pick up is very low, allowing your walls to retain their looks for a long time with minimum of effort. (All are tint able)

Can we purchase the tools from dealers?

  • Yes, Royale Play paint and tools are available at our select dealer outlets and you can buy the same from them. (For the cities of Mumbai, Bangalore, Chennai, Kolkata, Goa, Mangalore, Vijaywada, Cochin, Calicut & Trivadrum. Give the dealer details, also give APHS details for these cities wherever available). However, the application requires a trained contractor and hence, we would recommend that you purchase the paint as an application from our dealer who would also help you get in touch with a trained skilled contractor

Suggest more ideas with respect to special effects to me.

  • We have launched Royale Play range of special effect finishes with techniques like Spatula, Brushing, Combing, Sponging, Color wash and Ragging that gives your walls texture, life and character. For ideas you can visit Image Gallery section of our website at http://www.apiants.com/royaleplay. Also visit the Ideas section under each special Effect to know how and where you can best use each effect.

Do you have any other product in special effects?

  • We have already launched Royale Play Stucco-Marble Finish in APHS locations & Royale Play Metallic in most locations.

Which cities are royale play metallic products available in?

  • It’s available in all cities except Cochin and Coimbatore through APHS.

How is royale play different from royale and royale glitter?

  • Royale and Royale Glitter Collection are flat paints with a wide variety of shades. Royale Play is a special effects texture paint which is applied over a base coat of Royale. It is a translucent paint and the textures are created with special tools – the effects are a combination of the base coat of Royale and top coat of Royale Play. Like Royale, Royale Play is also washable, smooth and all the other properties are akin to that of Royale.

What is teflon™?

  • Teflon is a high performance range of quality engineering additives, which give special and superior properties, such as: 1) Easy clean 2) Non Stick and Repellent Surface 3) High Durability

Please provide the voc levels for your interior and exterior products?

  • The VOC Levels for some of our Interior and Exterior Emulsions as measured by an external laboratory by a test method (ASTM D 6886) specified by the standard are as under: 1) Product Name 2) Coating Type 3) VOC in grams/litre 4) Tractor Emulsion - Smooth Wall Finish (White) - Flat 24.14 5) Royale Luxury Emulsion (Regal White) - Non Flat 55.62 6) Royale Shyne (White) Non-Flat 56.31 7) Apex Ultima Weather Proof Exterior Emulsion (Brilliant White) Non-Flat 33.67 8) Apex Weather Proof Exterior Emulsion (Classic White) Non-Flat 32.34 9) Ace Exterior Emulsion (White) Flat 22.22 10) Tractor Acrylic Distemper (Snow White) Flat 28.22 11) Premium Emulsion (White) Flat 41.30 12) Flat Paint (Tractor Emulsion - Premium Emulsion, Ace Exterior, Tractor Acrylic Distemper) - All Whites - VOC Levels = Less than 50 gms/litre as mentioned in the table 12) Non Flat Paint( Royale, Royale Shyne, Apex, Apex Ultima) - All Whites - VOC Levels = Less than 100 gms/litre. Please note that for shades, the figure will vary as we add colorants which will change the VOC levels.

What is the change in royale's visual identity?

  • The wordmark has become more compact. It is not stretched horizontally as earlier. The 3 dots on Royale have been shifted from ‘y’ to ‘o’ to make it look more premium.

How does one become a dealer for asian paints?

  • If you wish to become our dealer, you just need to provide some of your information to us, i.e., the name of your registered shop along with the complete address, your details, contact numbers, pancard details(not mandatory). Afterwhich we get all the information registered with us. Once it's recorded in our system, we forward it to our relevant department, and then you get a revert from them as per the requirement in your area.

A customer got registered for a dealership, but hasn't received any updates.

  • We're sorry for the inconvenience caused to you. We completely understand your situation. However, once there's a requirement in your area, we would accordingly revert and notify you regarding the same .

What is the investment for an asian paints dealership?

  • We cannot provide you the information for the entire investment for dealership, as it differs from area to area. Once registered for dealership, our relevant department reverts and provides the information.

If the shop is in a sibling's/relative's name, can a customer get the dealership in his/her name?

  • Dealership can only be provided if the registered shop is in your name. If in case the shop is registered under your sibling's or relative's name, you can get our dealership registered under their name.

Can a customer have a rented shop to avail your dealership?

  • To avail our dealership, you need to have a registered shop under your name.

Can a customer find out about the terms and conditions for dealership?

  • Yes, you can. You would need to email us on customercare@asianpaints.com, along with your pincode and address. We will revert to you with the terms and conditions for dealership in the next 24hours.

For dealership, can one get depo contact details or a sales team number?

  • We're sorry, we are not authorised to provide that information. However, we can help you get a dealership. You just need to provide some of your information i.e., the name of your registered shop along with the complete address, your name, contact numbers, pancard details(not mandatory). Afterwhich, we register this information with us. Once it's recorded in our system, we then forward it to our relevant department, and then you get a revert from them as per the requirement in your area.

When will a customer receive the booklet (easy colour beautiful home guide or apex ultima & waterproofing guide)?

  • If a customer calls to inform that he/she hasn't received the booklets yet, first you would need to check the date on which the booklets were registered. If the date exceeds more than three months, then you need to re-register for the booklets and inform the customer accordingly. And in case it has not exceeded a month, then you will need to check for dispatch details, locate POD number and provide it to the customer. We request you to check with Blue Dart Courier Services/Speed Post.

What can a contractor do when they have received coupons in the putty bag?

  • We request you to approach our nearest dealer for further enquiries.

Can the easy colour beautiful home guide be shared through email?

  • Sure, please provide your email ID. We will forward your request, and you will receive an Easy Colour Beautiful Home Guide, via email within the next 24 hours.

What is the expiry date of asian paints products?

  • If you haven't opened the lid of our product, it will last for 3 years from the date of manufacturing. However, if you have opened the lid of the product tin, then we recommend you use the product within the next 24 hours.

How does one identify duplicate products?

  • In order to verify if the Product is our original product, you need to check some details on the product Tin: 1) First you need to check if our Logo (Ribbons) is mentioned on the Product Tin. 2) You need to check the spelling of Asian Paints, and also the name of the product mentioned on the tin. 3) The Helpline number is 1800-209-5678, and you can call anytime between 08:00 am to 08:00 pm, Monday to Sunday. The address to our headoffice is: Asian Paints Ltd, Asian Paints House, 6A, Shantinagar, Santacruz (E), Mumbai - 400055. Our telephone number (022-39818000) should be mentioned on the Product Tin.

Does asian paints provide a material test certificate?

  • Yes, we do provide one. However, we require certain details from you i.e.: 1) Product Name. 2) Shade Name. 3) Shade Code. 4) Base Name. 5) Base Code. 6) Batch No. 7) Quantity. 8) Manufacturing Date. 9) Where it is used (Surface)? 10) What are usage & application conditions, and specification if any. 11) Project for which it is required. 12) Interior or Exterior Exterior surface. You need to email all the above information, at customercare@asianpaints.com and we will revert to you in the next 24 hours.

A customer wants asian paints to execute a complete painting job including exteriors, interiors or even part of it, like some furniture, etc. can it be done?

  • Yes, we do provide that service. Asian Paints Home Solutions would do that for you. We can share your contact details with them, and they will get back to you.

Does one need to apply any oil-based primer after scraping off the chunna and then apply utsav synthetic distemper or can they apply utsav synthetic distemper directly after scraping off the chunna?

  • Utsav Synthetic Distemper can be applied after sanding off the earlier Chuna substrate. This should not result in chalking.

Apex duracast roughtex has been introduced on the website as asian paints apex duracast roughtex is a textured finish comprised of high quality exterior durable acrylic modified resin specially designed as intermediate coating. what is the meaning of intermediate coating? does it mean that one has to apply some other paint on roughtex as a final coat?

  • Yes. Intermediate coating implies that you need to apply either Apex or Apex Ultima, in the shade of your choice, above Apex Duracast Roughtex.

At a customer's house, there is a cemented water tank just by the side of building. recently on the upper side of the tank, cracks were noticed from where water leakage is happening. they have applied m-seal on the cracked portion and then painted it with apex ultima. temporarily, it was restored, after that a leakage found again. a dealer has advised that they use crack seal. can it be done?

  • Yes, SmartCare Crack Seal can be used for cracks upto 3mm width. But, in case the cracks are wider than 3mm, the use of Crack Seal is not advised. Also, if it is a continuous leakage, we advise the treatment to plug the source before any waterproofing products are applied. Crack Seal will only give a short relief in this case.

In a newly constructed house, wall putty is completed. can the customer apply primer on the interiors, and then then do painting after 2 months?

  • It is not advisable to apply Primer, and leave it for a long period of time (not more than 10-12 days). If it is applied and kept for a long time, then it will form a powder and lead into loss of adhesion to paint the film. Therefore, it is recommended to cover the primer with Top Coat within the shortest possible time i.e after drying of primer. In case wherein putty is applied earlier, one can apply Primer and 1 coat of Finished Paint and wait for 2 months. Post that, light sanding and finish paint (2-3 coats) can be applied.

A customer has applied 3 coats of royale shyne on the inner walls of his/her home. now to make the colour more deep and shining, he/she wishes to give 2 more coats of the same colour. but after applying 3 coats already, 20 days have passed. can the customer give the extra 2 coats (4 and 5th coats) on the inner walls even after 25 to 30 days?

  • One can apply additional coats after 15-20 days, but surface needs to be sanded properly with sand paper 320. However, additional coats may not give a deeper shade. Probably, one need to use darker shade for the same.

A bedroom has problems like paint peeling, darker patches of colour etc., after being primed in order to apply emulsion. can interior damp block be applied on the primed surface?

  • SmartCare Damp Block can be applied. However, the surface condition is very important before applying Dampblock, and also, the source of the leakage. In case the plaster is loose, one needs to re-plaster the surface, and then Dampblock can be applied covering the extra area (atleast 1 feet) from all sides. However, in case there is a bathroom attached, leakage from a pipe or the drainage system needs to be fixed, or it will accelerate the problem further.

Why can't asian paints start making mosquito repellant paint? as per science, mixing essential oil or pyrethrin or garlic or chinnamin oil extract can help avoid mosquitoes. so, if any one of the above are included into paint, it means one can have "mosquito-proof paint".

  • Thank you for your suggestion and enthusiasm to help us better our products, and address consumers needs. In fact, this is an idea we have been evaluating for some time now, and we would definitely bring it out to the market when we have the right product with us. The only drawback here is that with time, insects or living organisms become immune to such anti-insect additives and develop a resistance to the product. To make this claim in the product, we would have to be very sure of its performance. We are working on it and many other innovations as of now. Once again, it is great to see such enthusiasm from consumers such as you. This motivates us to bring out the best in front of our customers.

A local contractor did not remove the earlier paint i.e. the local cement paint which was there on the walls, and he did not remove the dust which was accumulated on the walls of the house. he painted over it with asian paints apex. can the two factors affect affect the life of the paint?

  • Ideally, the old paint is to be scraped off, and then a coat of Exterior primer is to be applied before application of Apex. If Primer is not applied, and the earlier paint was a cement paint, chances are paint peeling off are on a higher side.

Can sprayers be used instead of rollers for a fast and uniform finish?

  • Yes, spraying instead of rolling will definitely give better finish, however mist formation in air and skill required to spray the paint is very critical. One needs to take care of covering/masking, choosing right spraying equipment and skilled applicator for chieving right finish.

What are the instructions or methods for safe disposal of used paint containers?

  • We don't have any process to dispose the used container. Typically, it is given to the Plastic garbage collector, who in turn sells it to a plastic recycle agency.

How should i calculate the quantity of paint required if paint coverage and total surface area of the room is known?

  • You can calculate the quantity of paint required with the following: Total litres of paint required = Total Surface area (in square feet) X Number of coats / Coverage of paint (square feet per litre).

Often, there can be some loose powder present over the tile surface, or loosening of powder from the tile surface and shading of the tiles. is there any suitable water-based colourless primer for gypsum tiles?

  • One can use Exterior Sealer or Primero for the same followed by any water-based Topcoat. However, one needs to check adhesion of the same on gypsum tiles post application.

Which paint should be used for painting kitchens and bathrooms - enamel paint with a matt finish or royale shyne which have already used for other rooms?

  • One can use both Enamel-based or Water-based paints. In Solvent-based paints, one can use Premium Satin Enamel. In Water-based paints, one can use any of the following - Royale/Royale Shyne/Premium Semi Gloss Enamel.

What are the main reasons for failure of paint after application on surface?

  • The main reasons of paint failure after application on surface are a poor applicator or improper treatment of the surface.

What is the dilution defect?

  • Dilution defect usually occurs when the dilution of the paint is not done as per manufacturers recommendation. There can be a case of over dilution and under dilution, as well as dilution with the incorrect solvent.

What is blistering?

  • Blistering is a defect caused by trapped moisture or gases in paint film (more likely in enamels). It is nothing but bubbles like appearance on paint film.

What are the causes of blistering?

  • Blistering could be due to any of the below reasons: 1) Dampness in the wall due to leakage or seepage. 2) Thick deposition of paint or Putty, Plaster/POP is highly absorptive in nature (Uncured) 3) Applying Emulsion paint over distemper.

How does one prevent blistering?

  • Prevent blistering with the following steps: 1) Wall should be free from dampness (Waterproof the affected area). 2) Apply paint/putty in thin layers only. 3) Allow Plaster/POP to cure properly. 4) Remove distemper completely before applying emulsion paint.

How can i repair blistering?

  • You can repair blistering by smooth sanding the surface, and then repainting it.

What is adhesion failure?

  • Adhesion failure is when a paint fails to adhere to substrate or underlying coats of paint.

What are the causes of adhesion failure?

  • The causes for adhesion failures are as follows: 1) Application of paint over oily, greasy or very smooth surface. 2) Application over loose particles like dust or rust. 3) Not sanding previous coat of gloss paint. 4) Application over partially dried coat.

How does one prevent adhesion failure?

  • Prevent adhesion failure by: 1) Ensuring proper surface preparation. 2) Using the correct coating specification and follow the advised over coating times.

How can i repair adhesion failure?

  • Repairing adhesion failure depends upon the extent of adhesion failure. Removal of defective areas will be necessary prior to adequate preparation and application of correct coating system to manufacturer’s recommendations.

What is bleeding or 'bleed through'?

  • Bleeding is defect of undercoat staining through the topcoat.

What are the causes of bleeding?

  • Bleed through is generally a full or partial. Redissolving of the previous coat or an ingredient of a previous coat and can occur when strong solvents are used in the topcoats.

How should i prevent bleeding?

  • Prevent bleeding by: 1) Using correct coating specification and materials. 2) Using compatible materials. 3) Using appropriate sealer coat if possible.

How can i repair bleeding?

  • You can repair bleeding by: 1) Removing stained or contaminated layers. 2) Applying a suitable sealer coat which will prevent the diffusion of soluble coloured material from beneath. It may be possible to apply a sealer coat without the removal of the stained/contaminated layer.

What is blooming or blushing?

  • Blooming or blushing is a hazy deposit on the surface of the paint film resembling the bloom on a grape, resulting in a loss of gloss and a dulling of colour.

What are the causes of 'bloom or blush'?

  • Bloom or blush are caused when paint film is exposed to condensation or moisture during curing especially at low temperature (common phenomenon with amine cured epoxies). Incorrect solvent blend can also contribute to blooming.

How can i prevent blooming?

  • Prevent blooming by applying and curing coating systems under correct environmental conditions, and follow the manufacturer’s recommendations.

How does one repair blooming?

  • Remove bloom with clean cloth or suitable solvent cleaners. If necessary, apply undercoat/topcoat following manufacturer’s recommendations.

What are brush marks?

  • Brush marks is a defect where marks of brush remain in the dried paint film. Pronounced brush marks are known as ropiness.

What are the causes of brush marks?

  • Brush marks are caused by: 1) Viscosity of material may be too high for brush application. 2) Incorrect thinners used. 3) Inadequate mixing or poor application technique. 4) Paint has poor leveling properties. 5) Two-pack paints may have exceeded application pot-life.

How can we prevent brush marks?

  • Prevent brush marks by: 1) Using brushing grade of paint and apply adequate thickness. 2) Thinning paint to brushing viscosity. 3) Using within pot-life. 4) Using proper brushes.

How to repair brush marks?

  • You can repair brush marks by: 1) Sanding the surface to a smooth finish, and applying paint (after thinning to desired proportion). 2) Use good quality brushes.

What is bubbles or bubbling?

  • Bubbles within a paint film appear as small blisters. These may be intact or broken (to leave a crater). Bubbling can be found in excessively thick paint films, especially if spray applied, and also with roller application. This should not be confused with blistering.

What are the causes of bubbles or bubbling?

  • The causes of bubbles or bubbling are: 1) Trapped air/solvent within the coating which is not released before the surface dries. 2) Air entrainment during mixing. 3) High ambient temperature during application. 4) Factory applied coatings where application is by dipping, electrodeposition or roller coating.

How does one prevent bubbles or bubbling?

  • Prevent bubbles or bubbling by: 1) Adjusting viscosity with thinners and following data sheet requirements for maximum application temperature through spray application. 2) Using correct mixing equipment to ensure air is not stirred in during mixing. 3) Applying a mist coat. 4) Adding a defoaming agent to emulsion paints.

How can we repair bubbles or bubbling?

  • You can repair bubbles or bubbling depending on extent and severity of bubbling, sanding or removing the offending coat(s) and recoating.

What is chalking?

  • Chalking is a friable, powdery layer on the surface of a paint film. A change of colour or fading is also seen. Chalking rates vary with pigment concentration and choice of binder. Chalking is a known characteristic of certain paints e.g. epoxy paints.

What are the causes of chalking?

  • Chalking is caused by the disintegration of the paint binder on exposure to weathering and/or UV light.

How to repair chalking?

  • You can repair chalking by removing all powdery deposits by wiping, scrubbing, high pressure washing or sanding. Wipe loose material off and apply a chalk resistant topcoat.

What is cracking?

  • Cracking is the splitting of a dry paint film through at least one coat to form visible cracks which may penetrate down to the substrate. Cracking comes in several forms, from minute cracking to severe cracking.

What are the causes of cracking?

  • Cracking is cause by generally a stress related failure and can be attributed to surface movement, ageing, absorption and desorption of moisture and general lack of flexibility of the coating. The thicker the paint film, the greater the possibility it will crack.

How can i prevent cracking?

  • Prevent cracking by using the correct coating systems, application techniques and dry film thicknesses. Alternatively, use a more flexible coating system.

How to repair cracking?

  • You can repair cracking by using sand paper to remove all cracked paint. Correctly reapply the coating system, or use a more flexible system and one less prone to cracking.

What is efflorescence?

  • Efflorescence is a white (powdery) substance on the substrate of concrete, brick, masonry and plaster. The efflorescence, which comes from the migration of salts, can lift the paint from the substrate.

What are the causes of efflorescence?

  • Efflorescence is caused by soluble salts within the substrate. Moisture brings the salts to the surface of the substrate resulting in coating adhesion failure.

How can we prevent efflorescence?

  • Prevent efflorescence by ensuring the surface is moisture free, clean and suitable for application of the coating system. Remove or eliminate the source of moisture.

What is peeling?

  • Peeling is similar to flaking, although peeling tends to be associated with the soft and pliable fresh coatings, which can be pulled away from or spontaneously flake away from the substrate or from between coats, due to loss of adhesion.

What are the causes of peeling?

  • Peeling is the reduction in bond strength of the paint film due to contamination or incompatibility of coats.

How to prevent peeling?

  • Prevent peeling by using the correct coating system, and specification applied to clean and uncontaminated surfaces.

How to repair peeling?

  • You can repair peeling by removing all soft and pliable coating back to a firm edge, or a total removal. You must sand, clean and apply suitable coating system, as per the recommended procedure.

What is tackiness?

  • Tackiness is a degree of stickiness remaining in the film. Although beyond the wet and liquid stage, the paint film remains as a tacky and soft surface, and is sometimes only apparent on touching the coating.

What are the causes of tackiness?

  • There are various reasons why a paint will remain tacky: 1) Over thickness 2) Excessive thinners; 3) Wrong (lack of) curing agent; 4) Low drying/curing temperature; 5) Use of coating beyond pot life or shelf life.

How to prevent tackiness?

  • You can prevent tackiness by: 1) Using the correct coating specifications and materials. 2) Ensuring two-pack materials are correctly mixed. 3) Following paint suppliers recommendations.

How to repair tackiness?

  • To repair tackiness, you must remove defective coating by sanding, then clean it and recoat.